Global Diagnostics Privacy Statement

Global Diagnostics wants to ensure the highest standard of diagnostic care for our patients. We understand that a medical imaging facility is a trusted environment governed by an ethic of privacy and confidentiality. Our facilities conform with the Medical Council guidelines and the privacy principles of the Data Protection Legislation. This Privacy Statement is about making your consent meaningful by advising you of our policies and practices on dealing with your medical information.

Managing your information

  • To provide for your care we need to collect and keep information about you and your health on our records.
  • Upon receipt of a diagnostic Referral Form signed by your referring clinician, we use this data to communicate with you in the interests of your own healthcare but will not forward it to anyone else without your expressed consent.
  • We retain your information securely using digital technology however we do not process or transfer any data outside the European Economic Area (“EEA”).
  • We will only ask for and keep information that is necessary. We will attempt to keep it as accurate and up to-date as possible. We will explain the need for any information we ask for if you are not sure why it is needed.
  • Please inform us about any relevant changes that we should know about, such as change of address, phone numbers, and family circumstances, any new treatments or investigations being carried out that are relevant to your diagnostic investigation.
  • All non-service users and non-staff in our facilities (not already covered by a professional confidentiality code) who have access to any data, sign a confidentiality agreement thatxplicitly makes clear their duties in relation to personal health information and the consequences of breaching that duty.
  • Access to patient records is regulated to ensure that they are used only to the extent necessary to enable the Clinicians and/or Admin team to perform their tasks for the proper functioning of the service. In this regard, patients should understand that our staff may have access to their records for:
  • Opening Referral Forms from hospitals and consultants. These Referral Forms are scanned into their electronic patient record.
  • Identifying the examination(s) from the Referral Form and scheduling relevant examinations.
  • Contacting you to arrange / change appointments.
  • Communicating with patients to complete patient safety questionnaires in advance of imaging procedures.
  • Scanning clinical letters, radiology reports and any other documents not available in electronic format.
  • Dealing with patient complaints.
  • Photocopying or printing documents for referral to GPs, consultants and hospitals.Handling, printing, photocopying, faxing and posting of radiology reports, and of associated documents.
  • Exporting radiology images to portable electronic formats.
  • Sending diagnostic results to referring clinicians.
  • Sending diagnostic results to other clinicians if requested and consented by you.

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